GDPR

Volt Up attaches great importance to the security of your personal data. Indeed, in the course of its activities and in order to provide you with the best services, OpenField S.A. is required to process the information that identifies you, known as “personal data”. As the controller, Volt Up ensures that your personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679, (“GDPR”).

This policy explains how OpenField S.A. collects, uses, shares, protects and stores your personal data and describes the rights you have with respect to your personal data.

Any questions ?

If you have any questions about the use of your personal data or our privacy policy, or if you wish to exercise any of your rights, we invite you to contact us by writing to us at:

Volt Up
For the Customer department
7Bis rue de Turi
L-3378 Livange
Luxembourg

Your data

To provide its services, Volt Up needs to collect and process certain information about you. This data includes your first and last name, telephone number, email address and any other information you wish to share with us.

Information you provide directly to us

With regard to the various contacts we have with you, you may be asked to provide us with information about yourself. This information is collected when you subscribe to the newsletter, register for one of our events, send your application or make a request via our contact form.

Informations we automatically collect

Each time you visit our website, we automatically collect information about your connection and browsing. We use necessary cookies (“techniques”) to ensure the functionality of the website. The site cannot function properly without these cookies. We also use performance cookies to analyze traffic on our website by collecting information anonymously. The data collected during the use of cookies allows Volt Up to improve the performance of the site. You have the right, at any time, to block high-performance cookies by changing the settings. To learn more about cookies, you can visit the following websites:

www.allaboutcookies.org, www.aboutcookies.org

Why do we use your data ?

In order to comply with the processing of your DGMP data, each processing operation must be justified by a specific purpose.

Volt Up processes your data in order to provide its services, to answer your requests sent via the contact form, to ensure your subscription to the newsletter and your registration to our events, and to process your application.

How long are we keeping your data ?

Volt Up reserves the right to retain your data for a period not exceeding (i) the period necessary to achieve the purposes for which we collected it (subject to legal limitation periods), (ii) the period necessary to comply with legal obligations, or (iii) the period required or permitted by law.

Do we share your data ?

Volt Up does not transfer your data outside the Member States of the European Union.

However, where applicable, Volt Up will ensure that the transfers comply with the applicable international transfer principles of the DGPS in order to ensure the protection of your personal data.

Volt Up does not pass on the data collected to third parties.

However, if Volt Up ever transfers your personal data to third parties, our Data Protection Officer will ensure that appropriate security measures are in place to protect your personal data. In addition, Volt Up ensures that it only processes your data with subcontractors who, in the course of performing their services, process your personal data in accordance with our instructions and the RGPD.

Volt up undertakes to facilitate the exercise of your rights, where technically and legally possible. We will endeavour to respond to your request as soon as possible and in any event within the time limits set by the GDPR.

We may ask you to provide us with more information to respond to your request and/or to verify your identity.

In accordance with the GDPR, you have the following rights:

Right to access to your personal data

You have the right to ask us for information about the data we process (purpose of the processing, categories of data, recipients, storage period and transfer outside the EU) and to obtain a copy.

Right of rectification

If the data we hold, collect and process about you is inaccurate or incomplete, you have the right to update it at any time by contacting us at the following e-mail address: myrequest@voltup.eu

Right to withdraw your consent

If you no longer wish to be subscribed to our newsletter or events, you have the right to withdraw your consent at any time.

Right to erase, Right to forget

You have the right to ask us to delete your personal data, except in cases where data processing is necessary, such as :

• for the exercise of the right to freedom of expression and information;
• for the respect of a legal obligation;
• for the recognition, exercise or defense of legal rights.

Right to data limitation

if you dispute the accuracy of the data used by the company or the lawfulness of the processing, you have the right to request a limitation on the processing of your data.

In the event that Volt Up no longer needs your data for the above-mentioned purposes and would like to delete them, you have the right to request a limitation on the processing of certain data when they are still necessary for the exercise of your legal rights.

Right of objection

You may at any time object to the use of some of your personal data for reasons related to your particular situation. We will consider your objection and comply with it, unless we have a compelling legitimate reason or for reasons of defending legal rights. However, when it comes to commercial prospecting, you can object for no reason.

Right to file a complaint with the supervisory auhtority

You have the right to file a complaint with the National Data Protection Commission (“CNPD”) if you consider that your data are being processed in a manner not in accordance with the DGPS or if you have not received a response to your request due to undue delay.

Volt Up undertakes to notify the breach of your data to the competent supervisory authority as soon as possible and, if possible, no later than 72 hours after becoming aware of it, unless the breach in question is not likely to constitute a risk to your rights and freedoms.

We will inform you directly of any breach of your personal data by Volt up, its subcontractors or any other third party acting on behalf of the company, without undue delay, only when the breach of the data is likely to result in a high risk to your rights and freedoms.

Link to third party websites

Please note that Volt Up sometimes contains links to other sites (e.g. Linkedin; Facebook; Twitter) that are not governed by this privacy policy. These links are intended to direct our users to third party sites for more information or to share articles on social networks. Volt Up makes no representation or warranty as to how user data is stored or used on third-party servers. We recommend that you consult the privacy policy of each third-party site linked from Volt Up to determine their use and the protection of your personal data.

Policy change

This policy is subject to change in the future. We will keep you informed of any changes through various means of communication (for example, by adding a statement on the home page of our website or by sending you an email).